Privacy Policy

1. What we collect

When you purchase and activate InterviewNail, we collect:

• Your email address, used for your license key delivery and customer portal login.
• A scrambled, one-way version of your license key that can't be turned back into the original — never the key itself in readable form.
• A scrambled, one-way ID for your device, created from hardware details that never leave your device — we only ever see the scrambled version, not the original details.
• Basic device diagnostics (OS version, CPU, RAM) for support purposes only.
• If you use prepaid AI credits: which AI model was used, how many tokens or characters were processed (characters for AI voice, tokens for text and image features), and how many credits that cost — never the actual content of your prompts, questions, or the AI's responses or generated audio.

If you bring your own AI provider API key instead of using prepaid credits, that key is stored only on your device and is never sent to InterviewNail.

2. How we use it

To activate and verify your license, provide the customer portal, process purchases, meter AI credit usage, and provide customer support.

3. Third parties

Payments are processed by Stripe. If you use prepaid AI credits, your AI requests are proxied through OpenAI to generate a response — this only happens for the prepaid-credits path, never when you bring your own API key.

4. Data retention

We retain account and license data for as long as your license is active, and as needed for support, fraud prevention, and legal/accounting requirements.

5. Your choices

You can deactivate a device from the customer portal at any time. To request deletion of your account data, contact us using the details below.

6. Security

License keys and device IDs are stored only in scrambled, one-way form, never in readable form. On your device, your sign-in information and (if applicable) your own AI API key are encrypted using Windows' built-in protection, tied to your Windows user account.

7. California Privacy Rights (CCPA/CPRA)

This section applies to California residents and describes your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

As described in Section 1, the categories of personal information We collect are identifiers (Your email address), device- and hardware-derived identifiers in one-way hashed form, internet or other electronic network activity information (basic device diagnostics), and commercial information (Your purchase and AI credit usage history). We do not collect Social Security numbers, precise geolocation, biometric information, or the content of Your AI prompts or responses.

We do not sell or share Your personal information. InterviewNail does not sell personal information, and does not share it for cross-context behavioral advertising, as those terms are defined under the CCPA/CPRA. We also do not collect the categories of information the CCPA/CPRA defines as "sensitive personal information" (such as government IDs, precise geolocation, or login credentials for other services), so there is no sensitive personal information to limit the use of.

If You are a California resident, You have the right to:

• Know what personal information We've collected about You and request a copy;
• Delete personal information We've collected from You, subject to certain exceptions;
• Correct inaccurate personal information We maintain about You;
• Opt out of the sale or sharing of personal information (not applicable — We don't sell or share it);
• Not be discriminated against for exercising any of these rights.

To exercise any of these rights, contact Us at support@interviewnail.com. We may need to verify Your identity — typically by confirming details tied to Your license — before completing Your request. You may also designate an authorized agent to make a request on Your behalf. We will respond within the time required by law.

8. California Online Privacy Protection Act (CalOPPA)

Do Not Track. The Service does not currently respond to "Do Not Track" browser signals.

Effective date. The Version date at the top of this page reflects when this Policy was last updated; see Section 11 for how We handle updates.

Third-party links. interviewnail.com may link to third-party sites, such as Stripe's checkout page. This Policy does not apply to those sites — review their own privacy policies before providing information to them.

9. European Privacy Rights (GDPR)

If You are located in the European Economic Area or United Kingdom, this section describes Your rights under the General Data Protection Regulation (GDPR).

Legal basis for processing. We process Your personal information to perform Our contract with You (providing the license and Service You purchased) and, where applicable, based on Your consent (such as choosing to use prepaid AI credits).

International transfers. Our infrastructure and service providers are located in the United States. Where required, We rely on appropriate safeguards, such as Standard Contractual Clauses, for transfers of personal information out of the EEA/UK.

Your rights. You have the right to access, correct, or delete Your personal information; restrict or object to Our processing of it; receive a copy of it in a portable format; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact Us at support@interviewnail.com.

Supervisory authority. You have the right to lodge a complaint with Your local data protection supervisory authority.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we do, you'll be asked to review and re-accept the new version the next time you use the app.

11. Contact Us

Questions about this Privacy Policy can be sent to support@interviewnail.com.